Support Lines

Non-Insured Health Benefits

Government of Canada - Non-insured health benefits for First Nations and Inuit

Programs covered: vision care, dental care, mental health counselling, medical supplies and equipment, prescription and over-the-counter medications, medical transportation to access medically required health services not available: on reserve, in the community of residence.

Head Quarters:

Email: sac.nihb-ssna.isc@canada.ca

Toll-Free: 1-800-567-9604

General Inquiries:

Toll-Free: 1-800-640-0642

Email for invoice or claim submission, related inquiries: Nihbontarioinvoices@hc-sc.gc.ca

Medical supplies and equipment, vision care, mental health counselling, medical transportation:

Toll-Free: 1-800-881-3921

Dental Services:

Toll-Free: 1-855-618-6291

Orthodontic Services:

Toll-Free: 1-866-227-0943

Indigenous Specific: yes

Legal

Human Rights Legal Support Centre

If you have experienced discrimination, contact the support line for legal assistance in completing an application to the Human Rights Tribunal of Ontario, and legal advice about how to address the discrimination that you experienced.

Phone: 416-597-4900

Toll-Free: 1-866-625-5179

Indigenous-Specific: No

Nishnawbe-Aski Legal Services Corporation

Legal Aid includes criminal law (if custody is probable), family law, child welfare, and some administrative law issues. Other services offered: Legal Education, Legal Aid, Restorative Justice, Talking Together, Victim Witness Liaison

To apply for Legal Aid or to speak to a summary advice lawyer, contact:

Phone: 807-622-1413

Toll-Free: 1-800-465-5581

For all other general inquiries please contact:

Toll-Free: 1-800-465-5581

Indigenous-Specific: Yes

Strength and Healing

Battered Women's Support Services

Services for women who have experienced abuse in an intimate relationship, childhood sexual abuse, or adult sexual assault

Crisis and Intake: 604-687-1867

Toll-Free Crisis Line: 1-855-687-1868

Business Line: 604-687-1868

Email: information@bwss.org

Indigenous-Specific: Yes

National Inquiry into Missing and Murdered Indigenous Women and Girls

An independent, national, toll-free support call line available 24/7 for anyone who requires help regarding Missing and Murdered Indigenous Women and Girls.

Support Line: 1-844-413-6649

Indigenous-Specific: Yes

National Indian Residential School Crisis Line

Support for former Residential School students. Can access emotional and crisis referral services through the crisis line.

24-hour National Crisis Line: 1-866-925-4419

Indigenous-Specific: Yes

Truth and Reconciliation Commission of Canada

National Centre for Truth and Reconciliation Support Line.

Phone: 204-474-6069

Toll-Free: 1-855-415-4534

Indigenous-Specific: Yes

Mental Wellness

Barrett Centre for Crisis Support - Good Shepherd

Provides a safe environment in the community for individuals who are experiencing a mental health or substance-use crisis and who do not require a hospital stay.

24-hour Crisis Line: 905-529-7878

Toll-Free: 1-844-777-3571

Administration Office: 905-529-4343

Indigenous-Specific: No

COAST Hamilton

Crisis Outreach and Support Team (COAST) is a partnership between Mental Health Workers at St. Joseph’s Healthcare and specially-trained officers of the Hamilton Police Service. The program serves the residents of the City of Hamilton who have serious mental health issues and are in crisis, including a 24/7 crisis line.

Mobile Crisis Rapid Response Team (MCRRT): First Responders consisting of mental health professionals and dedicated uniformed police officers in a marked police cruiser. This team can respond to 911 calls for people in crisis, from 10:00 am until 1:00 am daily.

Phone: 905-972-8338

Toll-Free: 1-844-972-8338

Indigenous-Specific: No

Good2Talk Helpline

Provides free, confidential support services for students studying in a post-secondary institution or Indigenous Institute in Ontario, available 24/7/365. Receive professional counselling and information and referrals for mental health, addictions and well-being.

Phone: 1-866-925-5454

Text: GOOD2TALKON to 686868

Indigenous-Specific: No

Hope for Wellness Helpline

Immediate mental health counselling and crisis intervention for Indigenous peoples 24/7.

Phone counselling available in other languages: Cree, Ojibway, Inuktitut.

24/7 Toll-Free Helpline: 1-855-242-3310

Indigenous-Specific: Yes

Kids Help Phone

Kids Help Phone’s e-mental health services are available 24/7 across Canada. Topics include bullying and abuse, friends and family, emotional well-being and more—anything to support mental health and well-being.

Phone: 1-800-668-6868

Text: HOME to 686868

Indigenous-Specific: No

Talk4Healing Helpline

Women's Mental Health Help-line. 24/7 support and resources for Indigenous women in 14 languages by calling or texting.

Culturally sensitive crisis counselling, advice and support, personalized information and referrals, acceptance of Indigenous women's issues in a non-judgemental way, help to find the path to personal healing, scheduled telephone counselling sessions.

Languages supported: Oji-Cree, Cree, Algonquin, Inuktitut, Mohawk, Oneida, Odawa, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree, English.

Phone: 1-855-554-4325

Indigenous-Specific: Yes